City of New Bern Department of Public Utilities

The City of New Bern Department of Public Utilities is community-owned and committed to the values of a professional, hometown, customer-first utility. Working together as a partner with our community, we deliver high-quality electric, water, and sewer service to over 25,000 customers located in New Bern and the surrounding areas.

To contact the Customer & Payment Services office, call (252)639-2750.